Client360 is a proprietary, multi-tenant software platform designed to unify, normalize, analyze, visualize, operationalize, and preserve financial advisory client information across customer relationship management, investment account, beneficiary, tax-planning, practice-management, pricing, workforce, and financial-management systems. The platform addresses a recurring problem within financial advisory and professional-services organizations: critical information about a client or household is distributed among multiple systems, records, spreadsheets, reports, account structures, third-party applications, and institutional data sources. Existing systems frequently present this information as isolated records rather than as a coordinated household relationship. Advisors and service teams must manually collect, reconcile, reorganize, calculate, interpret, and present the information before a client meeting or business decision can occur. Client360 creates a household-centered intelligence and workflow layer over these disconnected information sources. The platform retrieves authorized client, contact, household, account, ownership, beneficiary, advisor, tax, operational, and related information through secured system integrations. The retrieved information is transformed into a normalized household data model that can be analyzed and displayed through configurable dashboards, account workspaces, visual relationship models, exception reports, review records, pricing workflows, operational tools, and system integrations. The platform is designed around the concept that advisory data should not merely be stored or reported. It should be organized into an interactive decision environment that preserves household context, supports advisor judgment, improves meeting preparation, identifies incomplete or inconsistent information, documents the information reviewed, and connects advisory activity with the operational and financial systems of the organization. Core platform functionality includes the following: Household Intelligence and Client Review Workspace Client360 combines household members, contact information, investment and insurance accounts, ownership information, balances, account characteristics, beneficiaries, advisor assignments, custom fields, milestones, and related information into a unified household review environment. Users may locate households through configurable search, ownership, status, advisor, keyword, and other data filters. After selecting a household, the platform constructs an interactive review workspace that presents the household’s financial relationship in a coordinated format. The workspace may include configurable account groupings, calculated information, account characteristics, service indicators, financial values, custom metrics, milestone information, and other practice-defined data. Information may be filtered, grouped, reordered, expanded, collapsed, displayed, hidden, or reorganized based upon the purpose of the review. Rather than requiring each advisor to recreate an analysis in a spreadsheet, Client360 permits users and organizations to establish reusable views. A view may preserve selected fields, calculated rows, data visibility, column positioning, column widths, account groupings, filters, presentation preferences, and other display characteristics. Different views may be developed for different meeting types, client segments, service models, account categories, compliance procedures, or business processes. The platform supports meeting-oriented presentation functionality that changes the display from a data-management interface into a client-facing review experience. Presentation settings may emphasize the information currently being discussed, enlarge or simplify displayed information, maintain relevant headings, and reduce unnecessary application controls. Configurable Data Interpretation and Calculation Layer Client360 includes a configurable interpretation layer through which organizations may define proprietary calculations, derived metrics, custom information rows, account groupings, filters, and review structures without changing the underlying source system. The platform may calculate or display information such as assets under management, account values, household values, wallet share, account concentrations, service measures, fee-related information, allocation information, financial changes, advisor-defined indicators, and other organization-specific metrics. Custom views and calculations may be assigned at the organizational, user, household, account-group, or review level. This allows the source information to remain consistent while the interpretation and presentation of that information changes according to the advisor, client, service model, or decision being evaluated. Beneficiary Relationship and Allocation Intelligence Client360 converts account-level beneficiary information into an interactive household beneficiary model. The system evaluates account ownership, account values, beneficiary designations, beneficiary roles, stated allocation percentages, and other available information. It then creates visual and tabular representations showing the relationships among account owners, financial accounts, primary beneficiaries, contingent beneficiaries, and estimated beneficiary allocations. The beneficiary functionality may calculate estimated dollar allocations, aggregate expected distributions by beneficiary, identify incomplete or inconsistent beneficiary information, and permit account-value overrides or scenario assumptions. Users may include or exclude accounts, modify modeled values, apply alternative distribution assumptions, select routing methodologies, add explanatory information, and evaluate how changes to account values or beneficiary assumptions affect estimated distributions. The resulting information may be displayed through relationship diagrams, allocation tables, beneficiary summaries, scenario comparisons, printable reports, and exportable data. This functionality transforms beneficiary information from disconnected account-level designations into a household-level estate and beneficiary review experience. Tax-Planning Data Integration Client360 may connect household records to external tax-planning systems through configurable identifiers and secured integrations. The platform associates a client or household record with corresponding tax-planning information and provides a coordinated workspace through which advisors may review available tax returns, tax years, household information, planning scenarios, projections, and related tax data. The system may validate integration connectivity, identify missing household identifiers, retrieve available tax information, and provide direct access to detailed tax reports or planning scenarios. This functionality places tax information within the broader client relationship rather than requiring advisors to leave the household workflow and independently locate tax information in another application. Point-in-Time Review Documentation Client360 includes a review-preservation system that records the information and analytical context used during a client review. A saved review may preserve household information, account information, financial values, selected views, calculations, custom rows, filters, account groupings, presentation settings, as-of information, review dates, reviewer information, totals, and other contextual information associated with the review. Saved reviews are maintained independently from subsequent changes in source information, allowing the organization to reconstruct or display the information that was available and presented at a prior point in time. The platform provides searchable review history and permits authorized users to reopen a prior review, inspect the preserved data and configuration, upload related review information, and generate review outputs. This capability provides operational continuity, institutional memory, client-service documentation, and support for review oversight and compliance procedures. Data Quality, Exception, and Practice Reporting Client360 includes reporting and exception-management capabilities that evaluate information across households, contacts, accounts, custom fields, system mappings, and integrated data sources. Reports may identify missing expected information, incomplete custom fields, inconsistent account classifications, unavailable integration identifiers, data-quality exceptions, or other conditions established by the organization. The reporting environment may provide contact and account selection, multi-condition data filtering, household-level and organization-level analysis, bulk record evaluation, account-level drilldown, and export functionality. Client360 may also provide a configurable data-exploration environment through which authorized users can search, filter, analyze, select, and export CRM information without constructing separate reports or spreadsheets. Opportunity, Qualification, and Service Pricing System Client360 includes an integrated opportunity and pricing environment for professional-services organizations. The opportunity system permits users to identify prospective clients, gather qualification information, evaluate service needs, build proposed service packages, select products or services, calculate prices, apply pricing rules, evaluate discounts, estimate recurring and nonrecurring revenue, and produce client-facing proposals. Organizations may define service catalogs, price lists, service components, quantities, minimum prices, recurring billing intervals, pricing assumptions, discount rules, taxes, estimated pricing ranges, billing expectations, and other configurable pricing information. An opportunity may include a configurable client questionnaire. Questions and responses may be assigned evaluation criteria, scores, qualification values, service indicators, pricing considerations, minimum-fee requirements, or other business rules. The platform may provide a secured public questionnaire link that allows a prospect or client to submit information without accessing the internal application. Submitted information is associated with the applicable opportunity and may be used to support qualification, service selection, pricing, or advisory follow-up. Client360 combines the questionnaire information, service configuration, pricing information, discount calculations, recurring and nonrecurring charges, estimated price ranges, qualification information, and explanatory content into a proposal or opportunity record. The platform may generate a branded proposal document containing selected services, detailed pricing information, estimated billing information, discounts, taxes, qualifications, service components, notes, and other configurable information. Service Margin and Capacity Planning Client360 extends opportunity pricing into operational profitability and resource planning. For each proposed service or service component, the platform may associate target gross-margin percentages, estimated labor requirements, workflow subtasks, employee or resource assignments, labor-cost rates, time-allocation assumptions, recurring-service periods, and other delivery assumptions. The system calculates allowable service-delivery cost, estimated labor capacity, target gross-margin dollars, allowable hours, resource-level hours, and subtask-level allocations. Users may evaluate pricing under gross-price, net-price, legacy-price, recurring, monthly, quarterly, annual, or other configured views. Discount effects may be incorporated into margin calculations so that profitability is evaluated using the expected economic value of the opportunity rather than only the stated list price. The platform therefore connects client qualification and pricing decisions with anticipated labor requirements, delivery capacity, and profitability before the proposed work is accepted. CRM Data Management and Data Utility Client360 includes a data-management environment that extends the usability of connected CRM information. Authorized users may browse supported CRM entities, search records, configure displayed fields, create reusable data views, export information, download data templates, upload structured information, map external fields to CRM fields, validate records, and process authorized create or update activities. The platform may support reusable field mappings, import templates, record-matching rules, validation procedures, processing histories, exception results, and data-management jobs. This capability reduces dependence on manual record-by-record maintenance and external spreadsheets while retaining data validation, authorization, and processing controls. Accounting and Financial-Management Integration Client360 may integrate advisory operational information with financial-management and accounting systems. The platform includes configurable mapping functionality through which CRM account types, account information, advisor assignments, financial values, or other selected fields may be associated with accounting-system statistical accounts, journals, dimensions, employees, departments, locations, classes, or other financial-reporting structures. The system may permit organizations to map advisory account classifications to statistical accounts, select the accounting journal to receive information, associate advisory information with financial dimensions, map CRM advisors to accounting-system employees, initiate authorized data synchronization, and review synchronization results. This capability permits advisory information to be translated into financial and operational reporting structures without requiring recurring manual spreadsheet preparation. Multi-Tenant Configuration, Branding, Security, and Administration Client360 is designed as a configurable multi-tenant platform. Each organization may maintain separate users, organizational settings, integration configurations, branding, logos, colors, document settings, custom views, calculations, pricing information, qualification rules, reports, and other practice-specific information. The platform may support role-based administration, authenticated user access, organizational user management, enterprise identity authentication, password authentication, multi-factor authentication, secured application sessions, and controlled access to administrative functionality. External-system credentials and privileged integration activity may be processed through secured server-side services rather than being embedded within the client-facing application. Integrated System Concept The distinguishing characteristic of Client360 is the coordinated operation of the platform components rather than the existence of any individual dashboard, report, visualization, questionnaire, pricing calculator, or integration. Client360 establishes a reusable household-centered information layer that connects source-system information with configurable analysis, visual relationship modeling, meeting presentation, review preservation, data-quality management, client qualification, service pricing, profitability planning, operational data management, and financial-system integration. The system converts fragmented records into a continuous workflow: Source information is securely retrieved from authorized systems. Information is normalized into household, relationship, account, beneficiary, tax, service, advisor, operational, and financial structures. Configurable organizational rules determine how the information is grouped, calculated, filtered, evaluated, and displayed. Advisors and service professionals interact with the information through household-specific dashboards, models, reports, review workspaces, opportunities, and operational tools. Selected information and user configurations may be preserved as point-in-time review records. Client and prospect information may be converted into qualification results, service selections, prices, estimated revenue, expected labor requirements, and profitability analyses. Operational information may be maintained within the CRM and translated into accounting-system statistical and dimensional reporting structures. This integrated architecture allows financial advisory and professional-services organizations to move from fragmented system records and spreadsheet-dependent processes to a coordinated client intelligence, review, pricing, operational, and financial-management environment. Client360 includes the associated software architecture, source code, object code, application components, user-interface designs, workflows, configuration structures, calculation methods, data-normalization procedures, data models, relationship models, mapping methodologies, reporting structures, review-preservation methods, pricing methodologies, margin-planning methodologies, integration processes, documentation, designs, visualizations, business rules, and subsequent enhancements developed in connection with the platform. Developer and owner: Campbell Innovative LLC Product name: Client360 and Client360.io Initial development date: December 2nd, 2025 Current version or release date: 7/3/2026